Five Star Engine Rebuilders

Effective Date: October 2, 2026

Welcome to Five Star Engine Rebuilders

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information through our website. By utilizing our site, you agree to the terms outlined in this policy.

IMPORTANT NOTICE REGARDING TEXT MESSAGING

Five Star Engine Rebuilders ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct automotive and engine rebuilding services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, and physical address
• Vehicle information (make, model, year, engine specifications, VIN)
• Service request details, repair notes, and diagnostic estimates
• Opt-in records and timestamps for SMS and email communications

Non-Personal Information:

• IP address, browser type, device information, and operating system
• Website browsing patterns and engagement metrics

2. How We Use Your Information

We use the collected information for purposes including:

• Providing accurate engine rebuilding estimates, repair status updates, and machine shop consultations
• Communicating via phone call or SMS regarding your vehicle service
• Fulfilling customer service inquiries and processing appointment requests
• Improving our website performance and diagnostic service offerings

3. SMS Messaging Consent & Opt-Out

When you provide your phone number on our website forms, you consent to receive direct text messages from Five Star Engine Rebuilders concerning quotes, appointments, and repair updates. You may opt out of SMS communications at any time by replying "STOP" to any message. Reply "HELP" for support.

4. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

By using our website and services, you consent to this Privacy Policy.